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1. What is BestCarriers.com?
BestCarriers.com is a marketplace that brings shippers, carriers,
and third parties together to improve current communication practices. Through the power of the Internet, companies of all sizes and budgets can afford its technology.
2. Why Use BestCarriers.com?
BestCarriers.com ensures that you:
- Reduce your time spent on the telephone and fax
- Increase efficiency and productivity in your shipping department
- Automate repetitive processes
3. Is BestCarriers.com a broker?
No. Carriers, logistics companies and brokers use our
system, but BestCarriers.com is a neutral site to all parties involved. Our objective is an Internet-based environment for more efficient transmission of useful data among the users
thereby increasing profitability for all.
4. Is it safe to put my information on the Internet?
Extremely Safe! We use password security
along with 40-bit encryption. To put it into perspective, experts have estimated it would take 1,019 years to break a 40-bit encrypted message. This, for practical purposes, should be
considered safe!
5. Is BestCarriers.com easy to use?
It is very easy.
Our industry experts have spent a great deal of time working with shippers, carriers, logistics specialists, and Internet professionals to refine our system. The result of this in-depth study is a very user-friendly and cost efficient system to carriers of all sizes. We carefully designed the entire system to mimic the current process of moving a load. In addition, we are continually monitoring the system for supplementary enhancements to further increase productivity, making your job easier and your work more efficient.
6. Do I have to buy any software?
No. BestCarriers.com is based entirely on thin-client
technology.
All you need is a current Internet web-browser (Netscape or Internet Explorer) to become a user. If you do not currently have a web-browser, we can send you a version of either, free of charge. You will also need an Internet Service Provider.
7. How reliable is the system?
Our facility is capable of delivering uninterrupted service
indefinitely in the event of a complete power failure. The reliability of the site resides at Digex, one for the most secured hosting environments
available. Physically, we have redundant power grids, facilities based UPS systems, AC and DC battery power backup systems and a diesel generator for ensured reliability.
Connectivity – With bandwidth from various backbone providers, over 90% of the Internet is viewed as a private network from
BestCarriers.com server facilities. This network architecture provides BestCarriers.com customers with unparalleled network performance and network availability.
8. What if there is a transportation claim?
It is handled as usual between carrier, customer,
and shipper. BestCarriers.com does not share any responsibility regarding freight claims, only as a technology facilitator. Our system can be used in claim settlement to provide data for
necessary parties.
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